How to set the Facebook page name and username to facilitate the identification of overseas customers?
POST

How to set the Facebook page name and username to facilitate the identification of overseas customers?

Qixing Global analyzes the common reasons, troubleshooting sequence, implementation methods and core indicators of how to set Facebook homepage names and usernames to facilitate the identification of overseas customers, and helps individual SOHOs, internal to external factories and foreign trade teams improve Facebook's natural customer acquisition and effective inquiry quality. The main problem is often that the name is too long, has a lot of keywords, or mixes Chinese and English, which will reduce the memory, and may also cause customers to misjudge it as a retail page.

How to set the Facebook page name and username to facilitate the identification of overseas customers?
How to set the Facebook page name and username to facilitate the identification of overseas customers?

To solve the problem of "How to set the Facebook page name and username to facilitate the identification of overseas customers", the first step is not to find skills, but to eliminate wrong assumptions. The team may understand the problem as insufficient traffic, but the real reason is that the name is too long, a lot of keywords, or a mixture of Chinese and English will reduce the memorability, and may also cause customers to misjudge it as a retail page. The two judgments lead to completely different actions.

Start by sampling recent content, interactors, or leads to answer three things: are they your target customers, do they understand your value, and are the next steps clear enough. The Facebook homepage is the trusted landing page for customers after entering from the post. Incomplete information will cause the interest generated by high-quality content to be lost in a few seconds. If you cannot answer one of the three items, it means that the homepage construction still needs to be reconstructed.

Priority implementation: Use the English name of the brand or company as the mainstay, supplement the core categories with concise descriptions within the allowed range, and keep the username short, unified, and easy to enter. At the same time, check the homepage in the order of avatar and name, cover value proposition, introduction, action button, top content, products and cases, website and contact information. order, do not skip the previous positioning and evidence and directly pursue the final inquiry. Only one key difference is tested in each round, and stop conditions are set to avoid constantly adding resources without reaching a conclusion.

Evaluation metrics are divided into two categories: leading and results. Leading indicators are stay after visiting the homepage, action button clicks, website clicks, WhatsApp or Messenger conversations, and data downloads. Result indicators are effective leads, quotes, and business opportunities. This question needs to be verified using brand search success rate, link clicks and customer title accuracy. Only when the two types of indicators are in the same direction can the changes be truly effective.

A common misconception is to immediately amplify when you see a drop in costs or an increase in engagement. The B2B sample is small, so customer identity and needs should be verified first, and then a stable period should be observed. Results that can be used by sales, can be followed up, and can be traced to their source are results worth retaining.

Related content

Why do people visit Facebook business pages but rarely initiate inquiries?

Qixing Global analyzes the common reasons, troubleshooting sequence, implementation methods and core indicators of why people visit Facebook corporate homepages but rarely initiate inquiries, and helps individual SOHOs, internal to external factories and foreign trade teams improve the quality of Facebook's natural customer acquisition and effective inquiries. The main problem is often that the homepage is like a corporate yellow page, which only contains the company name and product range, without giving customers a reason to continue to act.

Read more →

Should the Facebook homepage cover image show products, factories or customer value?

Qixing Global analyzes the common reasons why the Facebook homepage cover image should display product, factory or customer value, the order of investigation, implementation methods and core indicators, and helps individual SOHOs, internal to external factories and foreign trade teams to improve Facebook's natural customer acquisition and effective inquiry quality. The main problem is often that putting multiple product puzzle pieces on the cover will cause information congestion, and customers still don’t know what the company can solve for whom.

Read more →

What content should be written in a Facebook business profile to increase B2B trust?

Qixing Global analyzes the common reasons, troubleshooting sequences, execution methods and core indicators that should be written in Facebook company profiles to improve B2B trust, and helps individual SOHOs, internal to external factories and foreign trade teams improve the quality of Facebook's natural customer acquisition and effective inquiries. The main problem is often that if the introduction only has the year of establishment and welcome contact, it lacks customer identity, capability boundaries and cooperation information.

Read more →